LoopsHub Privacy Policy

LoopsHub Privacy Policy

Last updated: August 7, 2025

LoopsHub (“we,” “us,” or “our”) operates https://loopshub.com (the “Site”) and the associated services (together, “LoopsHub”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Registration. When you sign up, we collect your name, email address, and any other profile fields you choose to provide.
  • Form Inputs. When you submit a form (e.g. to run a “loop”), we collect the fields you fill out (e.g. region, keywords, search terms, file attachments).
  • Subscription & Billing. We store your WordPress user ID alongside a Stripe Customer ID and subscription metadata (plan tier, allowances). We never store full card numbers – all payment processing is handled securely by Stripe.

1.2 Information Collected Automatically

  • Usage Data. When you interact with our Site or APIs (including n8n-driven workflows), we log your requests, IP address, browser type, pages visited, and timestamps.
  • Cookies & Tracking. We use cookies and similar technologies to maintain your session, remember your preferences, and analyze Site usage. You may disable cookies via your browser, though some features may break.

2. How We Use Your Information

We use your information to:

  • Provide & Improve Services. Authenticate you, process requests for loops, track your run allowances, and deliver the features you’ve subscribed to.
  • Billing & Support. Manage subscriptions, send renewal notifications, process payments through Stripe, and respond to your support inquiries.
  • Analytics & Site Optimization. Understand how our Site and workflows are used so we can make improvements.

We will not sell or rent your personal data to third parties for marketing.

3. Sharing Your Information

We may share your data with:

  • Stripe. To process and manage your subscription payments; subject to Stripe’s privacy policy.
  • Hosted Services. Third-party services we integrate (e.g. Forminator, n8n, Ultimate Member plugin) to operate forms, automations, and user management.
  • Legal & Safety. If required by law or in defense of our legal rights.

4. Data Retention & Security

  • We retain your account data and usage logs for as long as your account is active or as needed to comply with our legal obligations.
  • We employ industry-standard security measures (HTTPS, prepared statements, least-privilege access) to protect your data.
  • Note: You should keep your password confidential and log out when using shared devices.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your data (subject to legal exceptions).
  • Restrict or object to our processing of your data.
  • Port your data to another service.

To exercise these rights, please contact us at support@loopshub.com.

6. Children’s Privacy

Our Site and services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertent collected data from a child under 16, please contact us to have it deleted.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new date at the top of this page. Your continued use of LoopsHub after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have questions or concerns about this policy or our data practices, please email us at:

LoopsHub Support Team
support@loopshub.com

Thank you for trusting LoopsHub with your workflows!

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